Terms and Conditions
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Once the money has been sent to Peru, if for any reason the holiday is cancelled and refunds are due, they will be at the exchange rate that day with both sets of bank charges removed.
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Your contract with us is subject to these booking conditions. A contract will exist between us once you have paid your deposit (or such other fee as may be appropriate, for example where you are making a 'late booking') and we have issued you with our booking confirmation. If any part of our contract with you is found to be invalid or unenforceable, then the remainder of it will not be affected and will remain valid and enforceable. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions and agree on behalf of everyone traveling in your party to be bound by them. All bookings must be made by a person aged eighteen years or over. Where your booking is for more than one person, the first-named person in your party aged eighteen years or over will be treated by us as the 'lead name' for your booking. The lead name will be responsible for giving true and correct information for each member in the party as well as making all payments due to us in accordance with our contract. Completion and submission by you of our Booking Form will be treated by us as confirmation that you have read, understood, and accepted these booking conditions.
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This contract is governed by English Law and the exclusive jurisdiction of the English courts.
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When you buy an ATOL protected flight from us through Farewise Travel, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. The suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract. If we, or the suppliers are unable to provide the services listed for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be reassigned to another body if that other body has paid sums you have claimed under the ATOL scheme.
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The protection of your personal information or data is extremely important to us. In order to respond to an inquiry, process and fulfill your booking, or send you promotional material, we need to collect personal data from you. We will only process your personal data in accordance with our Privacy Policy for or in connection with the purpose for which you have provided it (for example, arranging your holiday) or as you have consented to our using it (for example, to send you marketing material) or as permitted by data protection laws. Our Privacy Policy can be found here. Please read our Privacy Policy for full details. You and your personal data will be protected by the EU General Data Protection Regulation (which is otherwise known as GDPR) and the Data Protection Act 2018. We refer to this legislation as data protection laws. Sacred Pathways Tours is a data controller of your personal data. We take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, which is appropriate to the harm that might result. Your personal data will be retained by us for the period referred to in our Privacy Policy. You may ask us what personal data of yours is being held or processed, for what purpose and to whom it may be or has been disclosed. You may also withdraw your consent to receiving marketing material or other communications from us at any time by unsubscribing to our emails or otherwise contacting us. Please also let us know if you believe the personal data we are holding is inaccurate, out of date, or incomplete. If you have any complaint about the way in which your personal data has been dealt with, please let us know by email to emma@sacredpathwaystours.com. We will investigate and respond to you as soon as we reasonably can. If you remain dissatisfied, you may complain to the Information Commissioner's Office. For further details, see www.ico.org.uk.
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The price of your holiday will be provided at booking and detailed in our confirmation.
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Payment methods accepted include bank transfers and checks, with no additional fees. A 3% charge applies to credit card payments. Late bookings may incur additional charges.
8. Changes or Cancellation by Us
We reserve the right to cancel bookings under certain circumstances, offering refunds or alternative holidays.
9. Our Liability to You
You must inform us promptly of any issues during your holiday. Our liability is limited, except in cases of death, injury, or illness.
10. Your Responsibility
You are responsible for ensuring passport, visa, and vaccination requirements. Any existing medical conditions must be declared before booking. Behavioral responsibility lies with you and your party.
11. Complaints
Problems during your holiday must be reported promptly to the relevant supplier and our local representative. Complaints must be submitted in writing within 28 days of return.
12. Additional Assistance
We provide assistance if you encounter difficulties while on holiday, at your cost.
13. Insurance
Comprehensive travel insurance is mandatory. Excursions booked separately are not part of our package.
14. Concierge Service
Our concierge service does not form part of the holiday contract. We are not liable for any arrangements made through the concierge.
15. Updates
Booking conditions are subject to updates. The current conditions at the time of booking apply.
16. Website Content
We aim for accurate website content, subject to change due to supplier actions. We are not responsible for content on linked sites.
Website Terms & Conditions
Our website terms apply to all users accessing or using our website's functionalities. Use of the website implies acceptance of these terms. We reserve the right to update these terms without notice. The website is governed by English law, and disputes will be resolved in English courts.
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When making changes or cancellations to your booking, please note that administration fees may apply. The cancellation charges depend on several factors, including the date of cancellation, the type of tour booked, and the flexibility of each segment of the tour regarding changes or cancellations. It's essential to consider these factors before proceeding with any modifications to your booking. Additionally, please be aware that negotiating refunds in South America can be challenging.
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All rights reserved. The materials on this website, including articles, text, images, design, and logos, are owned by Sacred Pathways Travel Group Ltd. Our trademarks, including "Sacred Pathways Tours," are registered in England. You are permitted to republish our content only as outlined below. Any other use requires prior permission from us.
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Your booking may include a concierge service. Please note that any arrangements made by or booked through the concierge service do not form part of your holiday contract with us. Our liability for the concierge is limited in accordance with clause 9 above and the concierge's obligations under this contract will be limited to performing the concierge service with reasonable care and skill. Please note we accept no liability for any products, services or any other bookings made using the concierge service. We are not responsible for the provision of anything that the concierge arranges or for anything that happens during the course of such provision by the relevant provider.
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We are not responsible for organising any part of yourYholiday insurance.
You must be fully insured for your holiday and must make sure that all of the activities which you will be carrying out are covered by such insurance. This insurance must include adequate cancellation insurance to the value of your holiday, emergency evacuation and repatriation costs in respect of all of your activities. Please note that the travel insurance provided by some credit card providers often only offers the minimum coverage and, whoever your insurer, you should always check for any exclusion of activities that you might be undertaking. In response to public concern, some insurers now offer specific insurance against cancellation, delay and abandonment due to volcanic ash disruption. This can be taken out as an add-on to some travel insurance policies or as stand-alone cover.